After a tip is received, our spreadsheet performs a safety check, to make sure the runner specified in the tip, is also present in the MARKET sheet, for the currently selected race.
A bug has arisen, where tips are not being converted to bets, due to the re-introduction of single quotes (apostrophes) in runner names, only for BetDAQ. Betfair runner names are unaffected, and continue to have apostrophes excluded/filtered on the Exchange.
The latest version of our spreadsheet (v1.37), contains a fix that handles either situation (inclusion, or exclusion of the apostrophes). The spreadsheet can be downloaded here (restricted to subscribers only).